By Michal Krumer-Nevo
Jack J.and Charlotte B.Spitzer Department of Social Work and the Israeli Center for Qualitative Methodologies,Ben-Gurion University of the Negev,Beer-Sheva,Israel
and Adi Barak
Bob Shapell School of Social Work,Tel-Aviv University, Ramat-Aviv,Israel
This article presents a position paper describing the experiences, attitudes and recommendations of social service users regarding social services –in particular, the personal social services and the benefits system. The position paper was prepared in collaboration with seventy-eight social service users from various population groups within the framework of participatory action research. This article presents the position paper and the process by which it was produced, as well as discussing the themes emerging from the paper and the potential contributions of participatory action research for policy, theory and practice.