How to submit the claim

A claim for attendance allowance can be submitted from age 18 and up to 6 months past retirement age.

New service! The claim can be filled and all documents sent through a service representative over the telephone at *3928. The representative will complete the claim on your behalf over the telephone, and help you submit documents.

If you are hospitalized, you can submit a claim with the "First Class" service through a social worker of the hospital in which you are treated.

Documents to be submitted

• Claim for attendance allowance
• Medical documents - illness summaries or any other medical document, detailing chronic diseases, treatments or drugs.
• Pay slip for the last half year - for those who have switched workplace during the last year.
• Power of attorney - whether the person submitting and signing the claim is not the claimant himself but its representative, section 2 of claim form must be filled out and a power of attorney, custodian order or a judgment are to be attached to the claim.

How to send documents

The claim and documents may be sent by one of the following ways:

• Service representative by telephone *3928 - help with filling out the claim and sending documents.
• Filling out an online claim on the internet site and sending it online with additional documents.
• Filling out a claim in writing, and sending it together with additional documents by means of the internet site.
• Submitting the claim and documents by mail, fax or in the service box of your local NII branch.

Important

After submitting the claim, if necessary, you will be invited for an examination at a Medical Board; in case of severe medical condition, the claim will be subject to a "fast track" handling process.

You can receive, free of charge, advice and preparation for Medical Boards by "Helping Hand" centers.