Inquiries related to long-term care

​You have the possibility to contact us for long-term care matters by the following means:

Claim for long-term care benefit

• In order to submit a claim for long-term care benefit, a long-term care benefit claim form must be completed.
• Complete a claim form online.
• More details about how to submit a claim

Submitting a request for re-examination due to deterioration of condition

• In order to submit a request to be re-examined due to deterioration of condition, a re-examination due to deterioration of condition form must be completed.
• Completing a request form online

Submitting a claim to receive a cash benefit from a person employing a caregiver

• In order to submit a claim for cash benefit from a person who employs a caregiver, a cash benefit claim form must be completed.
• More details about employing a foreign caregiver

Submitting a claim related to absorbent products

In order select proper absorbent products, one must contact one of the companies who won the public tender to provide absorbent products to beneficiaries under Long-Term Care Law, please contact one of those companies by telephone:

• Chulga - telephone no. 08-9772800 extension 3
• Chemitech - telephone no. 09-7620000 extension 4
• Telepharma - telephone no. 1-700-70-80

Contacting a branch

A branch may be contacted by means of the website:

• Insured person who is entitled to a long-term care benefit or a benefit recipient
• Providers of long-term care services