Update regarding public reception and Medical Board hearings at branches


תאריך פרסום: 08.10.2023

Public reception​

Due to the security situation, and to carry on providing our services without compromising your personal security, 

From Thursday (12.10.23) branch services will be provided through telephone appointment. A branch representative will contact you at the scheduled time to handle your requests. To book an appointment, click here.

Meanwhile, we advise you to use our digital services which let you perform various actions quickly and easily, without having to leave your home.

Medical Boards

Medical boards are canceled across the country on Tuesday and Wednesday (10.10 -11.10).
Regarding the rest of the week, we will keep you informed based on further assessments of the situation these upcoming days.

Services will remain available during these days through the following channels:

Important!

This security situation touches every single one of us. Even female and male personnel of the National Insurance have been called up for reserve duty, and are currently under rockets fire together with their children and relatives, some have even been injured too. Unfortunately, this reality is causing overloads at our service centers, and we wish to remind you that you have the possibility to contact us by sending an online inquiry and receiving a response within a few days. We will continue to do everything in our power to help and provide a response as fast as possible, even if some delays, giving a response to every single inquiry.


Hoping for more peaceful and secure days soon.