To get the service, you must punch in your identity number and pin code.
Telephone numbers:
08-9369696
08-6509999
Hours of activity:
Sun-Wed 06:00 AM – 03:30 AM
Thursday 06:00 AM – 18:30 PM
Fri and holiday eves 06:00 AM – 14:30 PM
Services provided:
o Information about reception hours of local branches;
o Benefit payments – personal information about your upcoming payments;
o Debts of insurance contributions – information about your NII balance, including the last three activities;
o Authorizations - ordering authorizations from a customized list, personalized for you;
o Forms - ordering blank forms;
o Debt payments to the NII via credit card;
o Leaving voice mail for a service representative.
Important to know!
A pin code can be received at your local branch, or by calling the hotline number listed above between 08:00-15:00, and the code will be sent to your home. Pin codes ordered by phone will be sent to the address that appears in the NII listings.
If a pin code already exists for you, the hotline will always ask you for it. If you do not know your pin code and would like to receive it, please ignore the request to punch in the code, and wait to be transferred to a service representative; then ask him/her to send the pin code to your address.
All authorizations and forms will be sent to your address as it appears in the NII listings.